> ## Documentation Index
> Fetch the complete documentation index at: https://docs.raddivus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Answers to common questions about Raddivus: credits, plans, the AI Agent, ad generation, Instagram content, and billing.

<Info>
  These are the most common questions. For specific errors, see [Troubleshooting](/help/troubleshooting).
</Info>

<AccordionGroup>
  <Accordion title="Can the agent accidentally break my campaigns?">
    No. Every modification (pausing, resuming, changing budgets, uploading ads)
    requires you to click Approve in the chat before anything changes. The agent
    proposes, and you decide. If you click Reject, nothing happens.
  </Accordion>

  <Accordion title="Does it work with Google Ads?">
    Not currently. Meta Ads (Facebook and Instagram) are supported; Google Ads
    is on the roadmap.
  </Accordion>

  <Accordion title="What happens if I run out of credits?">
    Generation is blocked until you buy more credits or your next billing cycle
    adds new ones. In the agent, it notifies you and the conversation pauses.
  </Accordion>

  <Accordion title="Do unused credits expire?">
    Monthly credits roll over indefinitely with no cap on your balance.
    Purchased credits from top-up packs never expire.
  </Accordion>

  <Accordion title="What does 1 credit per variation mean?">
    Each unique ad image that gets generated costs 1 credit. Four variations in
    the Ad Copier costs 4 credits, regardless of how many ad types or psychology
    angles you select.
  </Accordion>

  <Accordion title="What's the difference between the Ad Copier and the Ad Generator?">
    The Copier takes an existing ad image (yours or a competitor's) and makes
    branded variations of it, keeping the style. The Generator creates ads from
    scratch based on your offer, brand, and creative choices, with no source
    image.
  </Accordion>

  <Accordion title="What's the difference between Raddivus and Raddivus Pro?">
    Same intelligence and tools. Pro can think through problems visibly, create
    step-by-step plans with live status, and delegate research to a faster
    parallel assistant. The Raddivus tier gives the same quality faster and at a
    lower cost per message, without the planning and thinking features.
  </Accordion>

  <Accordion title="Can I switch model tiers mid-conversation?">
    Yes. The tier selector is in the chat header and can be changed at any time.
    Start with Lite for a quick lookup, then switch to Pro for a deeper analysis
    in the same session.
  </Accordion>

  <Accordion title="Can I upload generated ads directly to Meta?">
    Yes. From the agent chat, ask it to upload a generated ad to a specific ad
    set. You approve an approval card, and the ad is created in your Meta
    account in paused status. You activate it from Meta Ads Manager when you are
    ready.
  </Accordion>

  <Accordion title="What happens if an AI generation fails?">
    Credits are refunded automatically. You can try again without losing
    credits.
  </Accordion>

  <Accordion title="Can team members see each other's chats?">
    No. Agent conversations are private to the user who created them. Teams
    share brands, saved ads, and folders, but not conversation history.
  </Accordion>

  <Accordion title="Can I try Raddivus before subscribing?">
    Yes. New accounts start with a 7-day free trial that includes 10 credits and
    Growth-plan access. No credit card is required to start.
  </Accordion>

  <Accordion title="What ad output formats are supported?">
    Five ratios: 1:1 (Feed), 4:5 (Portrait Feed), 9:16 (Story/Reel), 16:9
    (Landscape), and 1.91:1 (Link Ad). Three resolutions: 1K, 2K, and 4K.
  </Accordion>
</AccordionGroup>