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These are the most common questions. For specific errors, see Troubleshooting.
No. Every modification (pausing, resuming, changing budgets, uploading ads) requires you to click Approve in the chat before anything changes. The agent proposes, and you decide. If you click Reject, nothing happens.
Not currently. Meta Ads (Facebook and Instagram) are supported; Google Ads is on the roadmap.
Generation is blocked until you buy more credits or your next billing cycle adds new ones. In the agent, it notifies you and the conversation pauses.
Monthly credits roll over indefinitely with no cap on your balance. Purchased credits from top-up packs never expire.
Each unique ad image that gets generated costs 1 credit. Four variations in the Ad Copier costs 4 credits, regardless of how many ad types or psychology angles you select.
The Copier takes an existing ad image (yours or a competitor’s) and makes branded variations of it, keeping the style. The Generator creates ads from scratch based on your offer, brand, and creative choices, with no source image.
Same intelligence and tools. Pro can think through problems visibly, create step-by-step plans with live status, and delegate research to a faster parallel assistant. The Raddivus tier gives the same quality faster and at a lower cost per message, without the planning and thinking features.
Yes. The tier selector is in the chat header and can be changed at any time. Start with Lite for a quick lookup, then switch to Pro for a deeper analysis in the same session.
Yes. From the agent chat, ask it to upload a generated ad to a specific ad set. You approve an approval card, and the ad is created in your Meta account in paused status. You activate it from Meta Ads Manager when you are ready.
Credits are refunded automatically. You can try again without losing credits.
No. Agent conversations are private to the user who created them. Teams share brands, saved ads, and folders, but not conversation history.
Yes. New accounts start with a 7-day free trial that includes 10 trial credits and every feature unlocked. At the end of onboarding you pick the plan the trial runs on (Starter, Professional, or VIP). No credit card is required to start.
Five ratios: 1:1 (Feed), 4:5 (Portrait Feed), 9:16 (Story/Reel), 16:9 (Landscape), and 1.91:1 (Link Ad). Three resolutions: 1K, 2K, and 4K.
Yes. The agent keeps three sets of notes: one about you (private to you, nobody on your team can read it), one about your business, and one about each client brand (both shared with your team). It writes them itself as you talk. You can read, edit, restore an earlier version, delete, or switch them off in Settings → Personalization → Memory. Memory costs 0 credits and is part of the AI Agent, so it needs the Professional or VIP plan to keep writing new notes. See What the agent remembers.
Share your referral link with a friend. When they sign up through it, they get a 14-day free trial instead of 7. Once they complete their first full month on a paid plan, you both get a free month of credits. Find your link in Refer a friend.
It depends on your plan. Starter: 2 accounts. Professional: 10 accounts. VIP: unlimited. Trial accounts: 2 accounts.
Last modified on September 12, 2026